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FAQs

FAQs

FAQ

ShoreKart is the one-stop solution for all your Seafood needs. Access the largest selection of products and get competitive prices with convenient buying options. Discover a smarter and more efficient way to buy.

It is free to register for an ShoreKart Business account, All you’ll need are your basic business and contact details and you’re ready to go! To speed up verification, have these documents ready: GST certificate or Business PAN and Company Information (e.g.: Name, Registered address) at the time of registration. Your application will be reviewed, with approvals usually taking 24 hours. Once approved, you’ll have the power to browse and buy seafood from some of the best fisheries at your fingertips.

 

You can generally find the products of your choice on our platform and order them in few simple steps. If you need a specific product in large quantity (FCL) or require specific customization, you can enquire on the same and our team will get back to you with the appropriate quote.

We accept multiple modes of payment (NEFT/RTGS/Online), and buyers pay 10-25% of the total amount for order confirmation (depending on order value), and rest on delivery

Domestic Orders:

We don’t provide details of the supplier on our marketplace for Domestic orders, but you are able to see the city the offer comes from, the location reference where the stock was caught, and the fishing method used. We also provide a supplier accuracy score once a certain number of orders have been fulfilled, indicating how accurately the supplier grades the quality of their product against industry benchmarks.

International Orders:

For International Exports we can provide the Exporter or Manufacturer details.

There is no minimum order quantity. We will deliver even a single product to the buyer – however there will be appropriate shipping and handling costs involved on that

In case of Direct Import orders, we do offer many delivery services including door to door (duty payment and custom clearance, and last mile delivery). You can choose your preferred delivery option and we will make that happen

We ensure that all offers on our marketplace are visible to everyone. We will also keep you informed of the best deals for the fish you’re most interested in based on the preferences you’ve set in your account.

Invoices are available to view within the invoices page of your account as soon as you’ve placed the order. 

ShoreKart has an integrated end-to-end cold chain logistics system. Multiple delivery options will be presented at checkout with estimated delivery dates for you to choose from. Once your order is on the way, we’ll send you real time updates on it’s delivery status.

 

There are no joining or account fees on ShoreKart. Simply pay for the products you purchase and any associated delivery costs.

 

Adding a listing is a seamless process that you can do per product or via a bulk upload. Once listed, changes can be easily made and will be instantly reflected to buyers.

 

There are hundreds of approved product types to be sold on ShoreKart. Availability of these products will depend on Sellers’ supply, seasonality, and other market factors. 

 

Please contact us: [email protected]